In this issue, Jag Dalal, COP, Director of Thought Leadership, IAOP provides commentary on news stories about embracing organizational change – whether it be trying new ways of operating or building diversity in the workplace. For more on his views on the latest in the media, read on.
THE NEWS HEADLINE
June 2, 2019 | Strategy and Business
Learn to Pivot Like a Dolphin
These are unusual times and from all indications, we will continue to have challenges for a foreseeable future. That means service providers will have to ask their staff to learn how to shed their established way of doing things and a learn new way of operating.
THE IAOP DISH
We are already experiencing this with the current “work from home” environment. Using simple techniques described in this article such as listening to feedback from others and having the courage to try new things will help in the new training environment.
THE NEWS HEADLINE
July 9, 2019 | Workforce.com
Think Differently: 3 Ways to Build Cognitive Diversity in the Workplace
IAOP has put a spotlight on managing diversity in the workplace through webinars and training sessions. This article by a participant in one of the webinars describes how a company needs to focus on diversity in all aspects of managing human relationships.
THE IAOP DISH
Strong leadership commitment is a major requirement for building diversity. As the article points out, it will result in higher rates of innovation and productivity in the organization.
Jag Dalal is IAOP’s Chief Advisor, Thought Leadership. He is a world-renowned authority and coveted speaker on management strategies, technology, and outsourcing. His deep experience as a business executive who contracted for these services as well as his leadership experience in establishing outsourcing practice for some of the world’s largest professional services companies; allow him to bring a unique perspective to consulting. JDalal Associates, LLC specializes in consulting in the field of Information Technology, Change strategies and Business Process outsourcing. His clients range from Fortune 100 companies to small “startup” companies from around the globe.
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